Warranty

TIC offers a limited one-year full parts and labor warranty for all our products purchased directly from TIC or any of our authorized retailers and resellers. Our warranty does not apply to any TIC product, new or used, purchased through unauthorized third-party channels (such as eBay or Amazon marketplace). If you have any question about our network of authorized dealers, retailers, and/or resellers or to obtain warranty service, please contact us here.

 

Please do not return any product for warranty service without first obtaining a RMA number. You may obtain a RMA number by contacting us here.

 

TIC One-Year Limited Warranty

TIC Audio Inc., TIC or the "Company" warrants to the original purchaser of the Company's product that should the product or any part thereof, under normal use and conditions, be proven defective in materials or workmanship within one year from the date of original purchase, such defect(s) will be repaired or replaced at the Company's option without charge for parts and labor. In the case the product cannot be repaired or replaced, the Company reserves the right to replace the product with a similar product of equal or greater value. To obtain repair or replacement within the terms of this Warranty, the product along with any accessories included in the original packaging is to be delivered with proof of warranty coverage, dated bill of sale, receipt, details of defect(s), shipping prepaid to the Company, as instructed during the warranty service process. Please do not return TIC product to the retailer for warranty service.

This warranty is not transferable and does not cover TIC products purchased or used outside the United States. This warranty does not extend to externally generated noise, the cost of installation, removal or reinstallation of the product(s). This warranty does not apply to any TIC product or part which, in the sole discretion of the Company, has suffered or been damaged through alteration, improper installation, mishandling, misuse, neglect, accidental exposure to fertilizers, acidic compounds, solvents or adversely affected by the use of any third party equipment with our product. Application of external paint will void the warranty for the applied product. 

The extent of TIC's liability under this warranty is limited to the repair or replacement provided above and in no event shall TIC's liability exceed the original purchase price paid by the original purchaser for the product.

This warranty is in lieu of all other expressed warranties or liabilities, any implied warranties of merchantability or fitness for a particular purpose shall be limited to the duration of this warranty. Any action for breach of warranty hereunder, including any implied warranties, must be brought within the period of this warranty. In no circumstances shall the company be liable for any consequential or incidental damages whatsoever. No agent, representative or person is authorized to assume for TIC any liability other than expressed herein connection with the sale of the product.

 

Updated 12/1/2018